Refund & Return Policy

Spice Origin India operates as a B2B Indian spice exporter supplying bulk and wholesale products to international markets. This Refund & Return Policy outlines our approach to cancellations, returns, and refunds.

Nature of Business
As we deal in bulk export orders, all transactions are handled on a business-to-business (B2B) basis. Orders are processed according to agreed specifications, quantities, and export terms.
Order Cancellation
Order cancellations may be considered only before shipment and subject to mutual agreement. Any costs incurred prior to cancellation may be deducted.
Returns
Due to the nature of food and agricultural export products, returns are generally not accepted once goods are shipped or delivered, except in cases of verified quality issues or shipment discrepancies.
Damaged or Incorrect Products
If products are received in damaged condition or do not match the agreed specifications, buyers must notify Spice Origin India within 48 hours of delivery with supporting evidence.
Refunds
Refunds, if applicable, will be processed based on the specific terms agreed upon during order confirmation. Refund timelines may vary depending on payment method and banking processes.
Non-Refundable Items
Custom bulk orders, private labeling, and specially processed items are non-refundable unless otherwise agreed in writing.
International Transactions
All refunds for international transactions are subject to applicable banking charges, currency conversion fees, and regulatory requirements.
Changes to Refund Policy
Spice Origin India reserves the right to update or modify this Refund & Return Policy at any time without prior notice.
Contact Information
For any questions regarding this Refund & Return Policy, please contact us:

Email: info@spiceoriginindia.com
Website: https://spiceoriginindia.com